This page addresses some common questions that COMAP members may have regarding using our site. If you're not a member and would like information on becoming one, read about COMAP Membership.

When will I recieve my COMAP publications?

2007 Publications

Forgot your username or password?

If you have a COMAP web membership and have forgotten your username or password, click here to have a reminder sent to your email address.

Understanding Your Permission to Duplicate Materials

An individual web membership comes with a license to duplicate (in print form only) any of the modules for use within classes the user name teaches. When a new member enrolls they will receive a personalized letter that grants them permission to duplicate COMAP copyrighted materials.

If you already have a COMAP web membership and need a copy of your personalized letter, .

This letter grants users a license to duplicate materials from this site for non-profit or educational purposes. These materials may not be sold commercially for profit, bartered, or given to anyone other than students attending courses at the purchasing institution or faculty teaching these courses. The purchaser or their agents, however, may charge reasonable duplication fees for these materials. An agent copying these materials should be warranted by the licensee of the product that the duplicated material will be used in compliance with the terms of this license. These materials may not be modified or used in any other manner without the expressed written permission of COMAP. If you have any question about this license, please contact COMAP between 9AM--5PM EST Monday through Friday:

175 Middlesex Turnpike, Suite 3B Bedford, MA 01730 USA 1-800-772-6627 info@comap.com www.comap.com

Help with PDF Files

PDF is a special graphics format from Adobe designed to make electronic delivery of printed pages easy and efficient. To view PDF and print files, you will need to have the Adobe Acrobat Reader installed in your Web browser. Downloading and installing acrobat is simple, safe, and only takes a view minutes. Download Acrobat Here.

If you just want to download PDF files without viewing them (to save on a diskette, for example) you can do so by holding down the SHIFT key when you click on the "Download PDF" links. In some Web browsers, you can also use the right mouse button to pull up a menu that lets you save a link, instead of looking at it.

Customer Service

At COMAP, we are committed to customer service. We have done our best to insure that using this Web site will be a pleasant, effective, and convenient experience. However, things do occasionally go wrong. If you have a question or a problem, please call 1-800-772-6627 and a COMAP representative will be glad to help.

Technical Difficulties

If you are experiencing technical difficulties with this Web site, please send email to webmaster@comap.com. We will do our best to correct any problems you are having.